Privacy Policy

The purpose of this privacy policy is to disclose the ways we collect, use, disclose, and manage the data of our visitors and customers.

The Type of Information we collect

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

How we collect this information

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

Why we collect this information

We collect the above information to ensure we can provide our services to you.

How do we store, use and share visitors personal information

Ardent Construction Ltd is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by Ardent Construction Ltd adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card

How we communicate with our site visitors

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

How we use cookies and other tracking tools

We may use cookies on our site for a number of reasons, all of which are designed to improve your experience of using it. Cookies allow you to navigate around our site better and enable us to tailor and improve our site by saving your preferences and understanding your use of it.

We use the following types of cookie:

Strictly Necessary Cookies

These cookies are essential in order to enable you to move around our site and use its features, such as accessing secure areas of the website. Without these cookies the services you have asked for may not be provided.

Performance Cookies

It is important for Us to understand how you use our site, for example, how efficiently you are able to navigate around it, and what features you use. Performance cookies enable us to gather this information, helping Us to improve our site and your experience of it. These cookies collect anonymous information on the pages visited.

Functionality Cookies

These cookies remember your choices to improve your experience. Functionality cookies enable Us to provide additional functions to you on our site such as personalisation and remembering your saved preferences.

Strictly Necessary, Performance and Functionality Cookies

These three types of cookies are necessary to maintain the effectiveness of our site, use of use and to provide you with the best experience. As such we have not provided you an opportunity for these to be disabled independently and by using our site you are agreeing that We can place these types of cookies on your computer.

Targeting Cookies

It is also important for Us to know when and how often you visit our site, and which parts of it you have used (including which pages you have visited and which links you have clicked on). As with analytics cookies, this information helps us to better understand you and, in turn, to make our site and advertising more relevant to your interests. Some information gathered by targeting cookies may also be shared with third parties.

Third Party Cookies

Third party cookies are not placed by Us and We have no control over them. Third party cookies may be used by advertising services to serve up tailored advertising to you on our site, or by third parties providing analytics services to Us (these cookies will work in the same way as analytics cookies described above).

Persistent Cookies

Any of the above types of cookie may be a persistent cookie. Persistent cookies are those which remain on your computer or device for a predetermined period and are activated each time you visit our site.

Session Cookies

Any of the above types of cookie may be a session cookie. Session cookies are temporary and only remain on your computer or device from the point at which you visit our site until you close your browser. Session cookies are deleted when you close your browser.

We also use web beacons on our site to track your navigation around it. As with analytics cookies described above, web beacons help Us to understand how you use our site and enable us to improve it in the future.

We have used the categories based on the International Chamber of Commerce (ICC) UK Cookie Guide (April 2012).

How you can control cookies

Internet browsers normally accept cookies by default. You can change these settings if you wish, however please be aware that this is not generally a per-site setting and will prevent all websites from using cookies, not just Ours. Please also be aware that by disabling cookies in your browser, you may impair the functionality of our site.

The links below provide instructions on how to control cookies in all mainstream browsers:

Google Chrome: https://support.google.com/chrome/answer/95647?hl=en-GB

Microsoft Internet Explorer: https://support.microsoft.com/en-us/kb/278835

Microsoft Edge: https://support.microsoft.com/en-gb/products/microsoft-edge (Please note that there are no specific instructions at this time, but Microsoft support will be able to assist)

Safari (OSX): https://support.apple.com/kb/PH21411?viewlocale=en_GB&locale=en_GB

Safari (iOS): https://support.apple.com/en-gb/HT201265

Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

Android: https://support.google.com/chrome/answer/95647?co=GENIE.Platform=Android&hl=en (Please refer to your device’s documentation for manufacturers’ own browsers)

Alternatively, you may wish to visit http://www.allaboutcookies.org/ which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your computer, as well as more general information about cookies. Please note that, as these websites are not owned or operated by Ardent Construction Ltd, we are not responsible for any of the content on them.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at sayhello@ardentnewhomes.co.uk